Erick Saucedo

Background

About Erick Saucedo

I am a tenured Project Manager with 25 years of hands-on experience in the design and implementation of process improvements and enhancements beneficial to program goals that comply with company policies, tariffs and procedures. Established a safe work environment by raising awareness to employees about the importance of performing office ergonomics, these efforts are demonstrated in staff meetings by reviewing safety topics that have proven to make an impact in making people aware of their work location. I have extensive experience in defusing complex and escalated customer situations to ensure customer satisfaction. I have proven to work with minimal supervision meeting deadlines which are critical to a programs’ success. Areas of Expertise Demonstrate a clear understanding of SCE’s rules, rate schedules and tariffs as they apply to Residential, Commercial, Industrial, Agricultural and Net Energy Metering customers. Attained a keen knowledge with the California Independent System Operator (CAISO) and California Public Utilities Commission (CPUC) regulatory environment relating to demand side management programs and grid interconnection projects. Proficient in the utility distribution system, electrical theory, Demand Side Management, Energy Efficiency, and Grid Interconnections. Advanced experience in Windows Applications such as Word, Excel, Access, Visio, PowerPoint. Other applications include but are not limited to SAP Cloud for Customer (C4C), Outlook, Customer Relationship Manager (CRM), EnCost, and Energy Manager. Multilingual in Spanish/English