Erik Weispfenning

Background

About Erik Weispfenning

Results-focused Logistics Coordinator with more than eight years of experience in the LTL industry, managing multiple accounts for a wide variety of LTL customers and products. Specializing in problem solving, auditing and a strong understanding of the National Motor Freight Classification (NMFC) and classification of freight. Experience and proven results in claims processes and resolution, as well as solving delivery issues in various situations. Five years of customer service experience in public security at two major retail locations and a wide ranging work experience, have enhanced my ability to quickly adapt, learn and solve for challenges. ACHIEVEMENTS: • Developed an efficient process for quoting, scheduling/dispatching and freight management and logistics for an extensive client base • Instrumental in acquiring new customers through communicating with vendors of existing customers • Reliable go to resource for problem resolution, claims issues, and understanding of the NMFC and shipping needs • Automated claims processes for various LTL carriers, which resulted in reduced claims issues, increased number of successful claims, and mitigated claims costs