Erika Andreani
Community Manager at Themerode
Based in Belgium
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Seniority
Manager
Department
Customer/Client Service
Location
Belgium
Industry
Civic and Social Organizations
Company size
72
Contact information
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e•••••••@themerode.com
Phone
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Background
About Erika Andreani
I hold a Bachelor’s degree in Linguistic Mediation Sciences, with a focus on English and Russian, but I’m keen to expand my language skills even further, reflecting my multilingual mindset. With over 8 years of experience in fashion retail, I possess strong customer relations skills and a commitment to exceptional service. Known for being meticulous, well-organized, flexible, and responsive, I have developed strong organizational, management, and verbal communication skills through client service roles at international trade fairs in the luxury retail sector, particularly with a Made in Italy luxury jewelry brand. My previous experience as a Client Advisor at Giorgio Armani - Belgian branch, provided valuable insight into the dynamics of luxury environments, deepening my ability to connect with a high-end clientele and elevating my attention to detail, aesthetic awareness, and overall professional mindset. I graduated with a Master's degree in Multilingual Communication: Cross-Cultural Communication Management from KU Leuven’s Brussels campus. This English-taught program equipped me with the skills to design and implement multilingual communication strategies across diverse organizational contexts. I focused particularly on communication in cross-cultural settings, examining how it operates across cultures and within multicultural environments. Throughout the program, I developed expertise in various communicative genres, including debating, negotiating, and managing press relations. As part of the program, I completed an internship at TheMerode, a prestigious private members' club in the heart of Brussels. This opportunity allowed me to immerse myself in the world of event management while sharpening my sales and client relations skills in a refined, fast-paced environment. It also deepened my understanding of luxury service standards and confirmed my passion for working in settings where communication, attention to detail, and high-level interpersonal interaction are essential. Building on this experience, I have since continued my professional journey at TheMerode, where I am now proudly part of the team. MA - Master of Multilingual Communication: Cross-Cultural Communication Management at KU Leuven, Brussels Master in Global marketing, comunicazione & Made in Italy at Fondazione Italia Usa, Rome Bachelor degree in Interpreting and Translation at Mediazione Linguistica, Perugia Russian course at Centro Russo di Scienza e Cultura - Россотрудничество Италия, Rome
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