Erika Jensen

Background

About Erika Jensen

The hotel industry is truly something unique, and I am so lucky I found my path sixteen years ago. I had the wonderful fortune to start at the Park Hyatt Beaver Creek, such an amazing property. Truly one of the best places to learn about customer service and genuine hospitality. It was at the Park Hyatt Beaver Creek that I learned about hotel sales, group and leisure travel. From Beaver Creek I decided to head East, for a new experience and went to Boston where I was the business travel sales manager at a smaller airport hotel. However, who knew that an airport hotel could be such a wonderful place. As a sales manager I truly learned from each department in the hotel due to the size. Additionally, the amazing views led to such a unique experience in sales, especially when I transitioned to group sales. Yes, it was an airport hotel, but no other hotel can boast the views of Downtown Boston and its historic Harbor. Since my cross country travels, I have landed in New Orleans. What better place to work in hospitality than the Crescent City. One of the top industries in New Orleans is hospitality, and the culture lends itself to group business, with the warm welcome, history, and food. With my experience in leisure travel, business travel, and group sales I have learned what a large role the sales department plays within the hotel and the responsibility that rests on each individuals shoulders in that department, but within all departments and divisions as well. Yes there is a sales team, but every associate in a hotel is in sales; they are selling a truly wonderful experience.