Erin Frey
General Manager at Best Western Plus Plattsburgh
Based in Plattsburgh, United States
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Seniority
Manager
Department
Operations
Location
Plattsburgh
Industry
Hospitality
Company size
4
Contact information
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e•••••••@bestwesternplattsburgh.com
Phone
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Background
About Erin Frey
As the General Manager at Best Western Plus Plattsburgh, I oversee the daily operations of the hotel, ensuring the highest standards of quality, service, and safety for our guests and staff. With more than five years of experience in the hospitality industry, I have a proven track record of increasing customer satisfaction, revenue, and profitability for the hotel. My passion for hospitality stems from my background as a former small business owner, where I developed expertise in winery and cidery operations and obtained a certification in Cider & Perry Production. I apply my entrepreneurial mindset and creative skills to enhance the guest experience and offer unique and memorable products and services. I also leverage my certification in Front Desk Management to train and empower my team to deliver customer-focused service and handle any issues or challenges effectively.
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