Erin Kehoe
Client Success Manager at Trimark Digital
Based in Philadelphia, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Philadelphia
Industry
Advertising Services
Company size
86
Contact information
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e•••••••@trimarkdigital.com
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Background
About Erin Kehoe
I am an enthusiastic and detail-oriented client success manager with proven skill in building power partnerships that deliver results by leveraging my excellent communication skills against an intuitive understanding of audience motivation. With a keen attention to detail and an exemplary work ethic, I find practical, cross-functional solutions that work. I excel at: ⇨ Analyzing and interpreting complex data or concepts and repurposing findings into actionable insights. ⇨ Working individually and on teams with the same level of commitment for major tasks and routine responsibilities. ⇨ Building a positive, collaborative work environment and creating effective teams. KEY ACCOMPLISHMENTS: Achieving the fastest pre-lease in company history after weekly audience/market analysis revealed opportunities for new partnerships, expanded social media marketing, and additional university markets. Growing organic social media following (45%) and audience engagement (400%) after implementing consistent posting schedule, engagement protocols, and new content that capitalized on trends. Increasing closing rate 22% and meeting all 2021/2022 quotas by coaching leasing agents on sales processes and establishing effective protocols for managing database of inquiries and contact data for records/month. PERSONALITY TRAITS: Open-Minded: I am accepting and tolerant of other viewpoints. Personable: I share my knowledge, experience, time, and energy with anyone who needs it. Strategic: I connect seemingly unrelated factors and build these connections into innovative fixes. Rational: I devise inventive solutions to complicated problems. Determined: I am ambitious and goal-oriented. Research & Analysis | Customer Service | Project Management | KPIs and Metrics | Social Media Marketing | Training Administrative Support | Community Engagement | Written & Oral Communication | Presentations | Political Science
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