Erlangga Irawandi
Team Leader Global Service Desk at Bdx Data Centers
Based in Jakarta, Indonesia
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Seniority
Manager
Department
Other
Location
Jakarta
Industry
Technology; Information and Internet
Company size
403
Contact information
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e•••••••@bdxworld.com
Phone
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Background
About Erlangga Irawandi
Experienced Global Service Desk Team Leader with a strong background in managing IT support operations at BDx Datacenter for over 2 years. Adept at leading cross-functional teams, handling critical incidents, and ensuring seamless service delivery across global environments. Proven expertise in ITIL-based service management, SLA compliance, and driving process improvements to enhance operational efficiency. Known for strong leadership, team development, and a customer-first mindset in high-pressure, fast-paced settings.
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