Erwin Arsyad

Background

About Erwin Arsyad

With over 20 years of work experience in the hospitality industry, I am a passionate and driven leader who strives to deliver exceptional service and memorable experiences to guests, staff, and stakeholders. My core competencies include hospitality management, sales and marketing, business planning, and communication. As the General Manager of Aryaduta Hotel Group, a five-star luxury hotel with a waterfront location, I oversee the operations, performance, and growth of the property, while ensuring alignment with the group's vision and values. In my current role, I have successfully led the pre-opening of the Rinra hotel is a five star luxury urban resort connecting with mall, as well as the implementation of various initiatives to enhance the quality, efficiency, and profitability of the hotel. I have also established and maintained strong relationships with key clients, partners, and vendors, as well as developed and motivated a diverse and talented team of professionals. Some of my achievements include increasing the GOP 44% and maintain rev-par rank 1 amount the competitor, best cleanliness, and achieving the highest guest satisfaction score in the region, and securing multiple contracts with prestigious corporate and leisure accounts. I have leveraged my skills in sales and marketing, business planning, and communication to achieve these results, while also demonstrating creativity, innovation, and adaptability in the face of challenges and opportunities.