Seniority
Other
Department
Other
Location
Gurugram
Industry
Banking
Company size
16K
Contact information
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e•••••••@rbl.bank.in
Phone
5 credits+91 ••• •••• ••••
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Background
About Esha Bhalla
A seasoned professional in the BFSI sector with over 15 years of deep domain expertise in Home Loans and Mortgage Retention, Customer Engagement, Process Re-engineering, and Strategic Initiatives. Proven track record across both frontline and support functions, enabling a comprehensive understanding of business operations and customer dynamics. Adept at translating business insights into actionable strategies that enhance customer loyalty, streamline processes, and accelerate growth. Recognized for driving cross-functional collaboration, embedding customer-centricity into core operations, and delivering measurable impact through innovation and strategic alignment.
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