Eshwar Dongare

Background

About Eshwar Dongare

I have a Bachelor's degree in Information Technology from Mumbai University and over three years of experience in customer service, technical support, and software testing. I am currently working as a Technical Support Specialist at The Gemini-India, where I create testing plans, report bugs, update automation, and work with software developers. I have expertise in supporting Hospital Software (HIMS) and understanding the requirements of the software. In my previous roles, I have developed and supported various software and systems using Siebel tools, Microsoft Dynamics CRM 365, and D365 CE. I have also performed manual testing, bug tracking, and test case creation. I have provided effective technical support and built relations with customers in different domains, such as aviation, automotive, and healthcare. I am motivated by solving problems, learning new technologies, and delivering quality results. I value teamwork, communication, and customer satisfaction. I can bring diverse perspectives and experiences to the team, as I have worked in different environments and with different stakeholders. Companies I have worked with 1- Air India 2- Etihad Airways 3- Tata Motors And Currently with The Gemini- India.