Ester di Palma
Head of Operations Monitoring and Optimization - Global Service Model and Operation at Enel Group
Based in Rome, Italy
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Seniority
Other
Department
Other
Location
Rome
Industry
Utilities
Company size
30K
Contact information
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e•••••••@••••••.com
Phone
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Background
About Ester di Palma
I am a passionate Customer Care professional with over 10 years of experience. I have a proven track record in managing digital projects to improve the customer experience and create value, with an in-depth knowledge of all major business channels. I am also a project manager and a strategic thinker able to work in complex, cross-functional contexts, always following a data-driven approach mixed with a creative mindset, with knowledge and experience of agile methodology.
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