Ethan McKellar
Program Administrator Specialist Sales & Service at My Insurance Broker
Based in Pickering, Canada
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Seniority
Other
Department
Other
Location
Pickering
Industry
Insurance
Company size
219
Contact information
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e•••••••@myinsurancebroker.com
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Background
About Ethan McKellar
As a RIBO-certified Program Administrator Specialist at My Insurance Broker in Richmond Hill, Ontario, I play a pivotal role within a dedicated team of five, managing a substantial commercial book of business. My primary focus is to ensure the seamless handling of all payment-related matters, which is essential for maintaining client satisfaction and operational efficiency. I actively assist my team with renewals, striving to deliver exceptional service to our clients. Additionally, I oversee the administration of certificates of insurance, ensuring compliance and accuracy in all documentation. Our team also manages an incentive program for the franchises we write business with. Through these responsibilities, I have developed a solid understanding of both personal and commercial insurance at a junior level. I am also proficient in Applied Epic Services, which enhances our operational efficiency and client service capabilities.
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