Ethan Pearson
2nd Line - IT Support Technician at Mcc Digital Ltd
Based in Great Sankey, United Kingdom
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Seniority
Staff
Department
Information Technology
Location
Great Sankey
Industry
Business Consulting and Services
Company size
2
Contact information
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e•••••••@mccdigital.com
Phone
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Background
About Ethan Pearson
Currently working as a 2nd line support technician, with a background in large-scale device deployment at MCC Digital - the UK’s longest-serving Apple Authorised Reseller, and Apple Authorised Education Specialist. o Over 2 years of experience in supporting client devices. o Successfully support wide-scale deployment projects around the UK, both in the Public and Private sectors. o Over devices deployed and maintained via MDM Systems. o Proud to have helped schools gain and maintain Apple certification. Experience/Skills: JAMF Pro – JAMF School – Apple/Windows Deployments – MDM – iOS/macOS support – JAMF Trained – Support Technician – First Line Support – Second Line Support – Hardware Repairs – Software Installation – Project Management – Remote support – Network Support – Customer Service Trained – Studying Further Network – Server Management – Anti-Virus Deployment – Active Directory – Filtering Systems – Monthly Site Visits
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