Eva Chinkijkarn

Background

About Eva Chinkijkarn

Qualifications: • Expert in customer service, employee/guest relations and food & beverage management • Ability to multi-task and acquired superior organizational skills in a fast-paced environment. • Proficient with MICROS, Microsoft Office, OnQ, RI (Hilton) and Opra, Citrix/Reserve PMS Systems (Hyatt) Employment:~Assistant General Manager/Director of Food and Beverage Hilton Garden Inn Tampa Suncoast Parkway (2017-Present) • Opened hotel and worked closely with ownership, construction, General Manager and Executive team • Created all policies and guidelines to achieve top 2% of the brand in North America (#11) in 2019 • Efficient with All administrative duties to include HR, payroll, AR/AP and ordering • Able to come up with creative ways to keep brand standards and quality with low employee turnover • Controlled and executed all banquet and events. Worked closely with DOS and Executive Chef • Food and Beverage Champion as I also over saw all banquets and events • Audit all accounts for correct payments and postings • I can and have worked every position as needed to alleviate labor cost • *Certifications: ServSafe Food Safety Management, Tips, CPR, Food and Beverage Champion ~Sales and Catering Manager Staybridge Suites Downtown St. Pete (2016-2017) • Controlled and executed all banquet, events and groups. Worked closely with DOS, Ops Manager and Executive Chef • Finding and securing business • Reconciled all accounts from contracted group rooms, events and banquets ~Assistant General Manager Hyatt Place Tampa Busch Gardens (2015-2016) • Perform back-office clerical and administrative duties such as AR/AP, accurate record keeping, reconciliations, ordering and daily operations. • Responsible for hiring, reviews, training, coaching and scheduling. • Resolves and assists in guests’ complaints, employee issues.~Assistant General Manager Hyatt Place Tampa Airport/Westshore (2012-2015) • Perform back-office clerical and administrative duties such as AR/AP, payroll, accurate record keeping, reconciliations, scheduling, ordering and daily operations. • Responsible for hiring, reviews, training, coaching and scheduling. • Ensuring hotels brand standards are implemented. Travelled to other hotels to drive service scores and cover areas in need of assistance. • Assisted in Sales Department. Started as Sales and Catering Coordinator.*Certifications: ServSafe Food Safety Management, First Place Training.