Eva Curran

Background

About Eva Curran

As an accomplished technical analyst, I thrive on proactivity, development, and continuous learning. I have unwavering commitment to achieving business goals. Consistently meeting and exceeding KPIs with recognition for my performance. Exceptional Key Performance Indicator scores for 2022 & 2023. Experience working with databases, querying data, and reporting. Effective Communicator and collaborator reporting to U.S. Leadership. Delivering training to the team. Making a difference with significant contributions across multiple and diverse projects. Consistently meeting the needs of our clients, through effective prioritization. I monitor the flow of claims files via CMS, identifying pain points. I Demonstrate exceptional coaching and development skills. Achieving first-class honors in the ATU Certificate in Project Management (May 2022). Additionally, Power BI completion 2024, and Business Intelligence Certificate (2021). Completing Tableau and SharePoint in 2023. The deployment of operational excellence (Op-Ex) methodologies is essential, and I have completed both intermediate and advanced problem-solving certifications. Utilized DMAIC methodologies to create the Work Instruction Manual and Training Process Guide for the Ireland team EDPS Research. Proactively acquiring new skills and reporting out to the US stakeholders. Conducting in-depth analysis for understanding the new processes quickly and efficiently. Maintaining a perfect attendance record. Deeply committed to delivering exceptional service to customers. Adaptability and Team Collaboration: Collaborating closely with the team to overcome challenges. Engaging with Demanding Customers. High engagement with CLL (Common Language of Leadership). Advised the 2023 cohort of Atlantic Technological University project management students to help with their approach to academic studies, receiving positive feedback for assistance. I work to build strong relationships with U.S. partners as stakeholder management is critical for achieving our business goals. I actively promote cultural understanding, including organizing a ‘getting to know you’ meeting between Irish and U.S. colleagues. I am an integral part of the ECC team in Letterkenny. Leading volunteer events, such as Darkness into Light and Steps challenge. I organized the 2023 Optum GIVE team event receiving extremely positive feedback. I am an accredited M&R 3 Professional and NPS Champion and Culture Events Organizer including Darkness into Light.