Eva Jackson

Background

About Eva Jackson

I am a coaching and results-oriented Project Manager with extensive experience in Customer Relations Customer Support, and Coaching. With a strong focus on onboarding processes, project management strategies, and process optimization, I ensure seamless execution of programs that enhance customer satisfaction and operational efficiency. In my current role, I lead the development of e-learning materials, coordinate onboarding for customers, and implement process improvements through automation and innovation. With a Bachelor’s degree in International Hospitality Management and certifications in coaching, I blend strategic thinking with a hands-on approach. My expertise lies in bridging the gap between stakeholders, managing customer journeys, and utilizing project management tools to streamline operations and drive results. My technical skills in AI tools, e-learning platforms, and project management systems allow me to address complex challenges with practical, customer-centric solutions. I am fluent in Dutch and English and thrive in fast-paced environments where collaboration and efficiency are key. I am passionate about helping organizations and teams grow by driving impactful programs, optimizing processes, and delivering outstanding customer experiences.