Eva Williams

Background

About Eva Williams

Keen, conscientious, hard-working, and reliable individual. Strong organizational skills, 10 – Key proficient, strong phone etiquette. Knowledgeable in Excel, Outlook & Microsoft Office. Bi-lingual, English and Hungarian. DEPUTY GENERAL MANAGER Oversaw customer relations, emphasized on team building, recruitment, training & development. Liaison between clients and realtors specializing in resolving customer issues. Worked directly with the General Manager minimizing expenditures & maximizing revenue to achieve the office’s financial objectives. CUSTOMER SERVICE ASSISTANT Customer support related to Cover Centres or Home Centres, adapted to the role depending on business demands. Worked with Customer Relations Assistants / Customer Relations Supervisors and Centre Readiness Representatives regarding the standards within their Centres. CUSTOMER RELATIONS ASSISTANT Performed general administrative support duties, including but not limited to taking customer calls, managing communication between office staff and clients, booking for couriers, travel requirements for staff, billing and invoicing & oversaw office calendar. ROOM ATTENDANT Dedicated to cleanliness of company property held to the highest standards. Worked fast under pressure while ensuring customer satisfaction.