Verified recordFinancial Services

Evan Cox

Senior Ux Researcher at Edward Jones

Based in Laguna Niguel, United States

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Seniority

Staff

Department

Research & Development

Location

Laguna Niguel

Industry

Financial Services

Company size

45K

Contact information

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Email

1 credit

e•••••••@edwardjones.com

Phone

5 credits

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Background

About Evan Cox

Summary: An empathetic UX researcher with 7+ years of experience, who is passionate about creating meaningful technology solutions that meet both user needs and business objectives. My empathetic approach to user research allows me to deeply understand user needs and pain points, while my strong analytical skills and ability to synthesize data enable me to translate user feedback into actionable insights that inform product strategy. Able to plan and run research projects from start to finish, synthesize multiple data sources (qual and quant), collaborate with cross-functional teams, and translate data into compelling, story-based reports for key stakeholders to drive business objectives. I build strong partnerships with stakeholders through effective communication and collaboration. UX Researcher cox.evan101@gmail.com See some of my work: Core Competencies/Skills- User research methods (usability studies, contextual inquiry, focus groups, surveys, interviews, diary studies, card sorting, ethnography, A/B testing, etc)- Data analysis & Synthesis (statistics techniques, decision trees, trade-offs)- Presentations & Reporting (storytelling, public speaking, data visualization)- Connecting customer behavior research to business goals and strategy - Human-Centered Design principles Accomplishments- Rescued a $10-12MM channel product revenue opportunity for the global launch of an Oakley and Intel consumer electronic product by implementing creative solutions to re-engage 90% of users on an international product UX study- Built foundation for insights program at Vive Organic to inform Marketing, enable Sales growth, and enhance new product development- Pioneered the first program to connect trend analysis with market projections for Exemplis to identify $10MM in sales growth opportunities and understand future consumers. Managed a small team to synthesize, and present insights across the company with a 33% research cost reduction. Contact me at cox.evan101@gmail.com for any UX research or product/service experience research opportunities.

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