Evan Thomas
System Analyst at Alarm.Com
Based in Minneapolis, United States
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Seniority
Staff
Department
Information Technology
Location
Minneapolis
Industry
IT Services and IT Consulting
Company size
1.4K
Contact information
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e•••••••@international.alarm.com
Phone
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Background
About Evan Thomas
As a System Analyst at Alarm.com, I oversee the day-to-day operations and web development of our Knowledge Base and Customer Analytics platforms. I enjoy creating and improving user-friendly and informative web pages that help our customers and dealers access and understand our products and services. I also collect and analyze user engagement data using Pendo Product Cloud and Experience API (xAPI) to identify behavior patterns and optimize user experience. I have a dual Bachelor of Science degree in Computer Science and English Language and Literature from the University of Wisconsin-Madison, which enables me to combine technical skills with creative and technical writing. I am passionate about learning new tools and platforms, and providing developmental feedback to enhance quality and usability.
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