Evangeline Mercado

Background

About Evangeline Mercado

32 years total IT and IS experience, 16 years in a senior IT management / IT project management role • IT governance, management, and hands-on experience: applications systems analysis, design and development, maintenance and implementation, computer operations, desktop support, data security and control, software licensing compliance, disaster recovery, network and telecommunications facilities installation and maintenance, IT policies, guidelines and procedures documentation and implementation, IT budget control • IT Infrastructure Planning, Set-Up and Maintenance: Knowledge and experience in setting up WAN and LAN systems, computer hardware systems installation / implementation (PC desktops, laptops, servers, biometrics, magnetic card systems, barcode equipment, UPS, PCs and servers, fire suppression system) • IT Project Management: Vendor Management, Compliance to SLAs • Knowledge and experience managing a regional team in Asia; led the IT Asia team of DBApparel’s global IT Operations group • Integrated systems / ERP knowledge and implementation experience: Playtex International Systems, JBA Business/400 (predecessor of GEAC System21) • AS400 applications development: Knowledge and hands-on experience using the IBM AS/400 and IBM S/36, operating systems OS/400 and OCL36, and the following development tools: RPGIV (RPG ILE), RPG/400, RPGII, CL/400, SDA, RLU, SEU, DFU, DB2/400, SQL/400, Query/400, Client Access/400. • Web applications development in Microsoft.Net, MS Share Point, and SQL Server 2005. • Proficiency with Lotus Notes, Win9x, Win2K, WinXP, Win7, MS Office Suites (Word, Excel, PowerPoint, Publisher), MS Visio, MS Communicator 2005/2007, Glance). • Knowledge and experience in IT compliance to CobIT and Sarbanes-Oxley Act of 2002 • Manufacturing environment experience: pharmaceutical, apparel • Software sales and marketing experience