Eve Sheldon
Support Administrator at Inform People
Based in Bolton, United Kingdom
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Seniority
Staff
Department
General Business & Management
Location
Bolton
Industry
Desktop Computing Software Products
Company size
10
Contact information
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e•••••••@informpeople.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Eve Sheldon
Providing a friendly and professional point of contact for clients for any queries or concerns. Handle incoming calls and manage outgoing calls as required. Liaise with wider team members to ensure the best resolution, consistent with the contract. Identify and diagnose issues and problems. Categorize and record reported queries and provide solutions. Support problem identification. Advise users on appropriate course of action. Monitor issues from start to resolution
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