Evelyn Dowling

Background

About Evelyn Dowling

Commercially aware experienced Insurance & Healthcare/Medical individual with extensive experience and proven track record as a Branch Sales Manager and Operations Manager in Financial Services, Sales and Claims. European Global Healthcare Leader across multiple Business Divisions and Countries. Proven skills in managing, process improvement, motivating and coaching teams to deliver on demanding targets with enthusiasm & positivity, creating a high-performing organization. Green Lean Six Sigma & continuous process improvement. Skills include: Team Leadership, Business Process Improvement, Business Strategy, Change Management, Communication, Planning & Organizational skills, Coaching & Development, Business Analysis, Negotiation Skills, Training, Strict Compliance Control, Cross-functional Experience across different Departments. Qualified Professional ACII from the Chartered Insurance Institute. Focus on continuous process improvement, qualified Green Lean Six Sigma Experienced in: General Insurance Products, Commercial Insurance, Sales, Health Insurance, Life Insurance, Financial Services, Compliance, All aspects of Claims, Consumer Protection Code, Data Protection, Audit preparation, Dealing with Central Bank, Complex Issues & Identification of suspect/fraudulent cases, Addressing indemnity issues, Call monitoring & effective one to ones