Evie Dartnell
Customer Service Sme & Trainer at Direct Line Group
Based in Solihull, United Kingdom
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Seniority
Other
Department
Other
Location
Solihull
Industry
Insurance
Company size
6.1K
Contact information
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e•••••••@privilege.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Evie Dartnell
Im a positive & motivational trainer who specialises in leading onboarding and ongoing learning. I work across areas such as personal development courses, customer service, Finance, loans, credit cards, Vulnerable Customers and Financial Difficulties within Customer Operations. Also have experience in supervising and managing new starter journeys and experienced learners through learning new skills. This would include marking calls as part of QA, conducting 121’s & coaching failed and passed calls
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