Ewa Anderson
Escalation Manager at Mongodb
Based in Oakville, Canada
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Seniority
Manager
Department
Operations
Location
Oakville
Industry
Software Development
Company size
7.7K
Contact information
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e•••••••@mongodb.com
Phone
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Background
About Ewa Anderson
Dynamic, performance-driven professional with over 15 years of experience in customer success, customer technical support, solutions architecture, project management, and service delivery within the technology sector. Highly skilled in building relationships with existing clients and new customers from initial engagement, project start-up, transition, and transformation to turnaround and rebuilding troubled accounts. Adept in providing business, technical, and product/service knowledge by supporting pre-sales and post-sales activities to ensure customer satisfaction, and addressing product-related questions. Effective interpersonal, problem-solving, negotiation, and conflict-resolution skills to deliver performance-driven results.
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