Ewan Watson
Fos Complaints Manager at Royal Bank Of Scotland Business
Based in Dalkeith, United Kingdom
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Seniority
Manager
Department
Operations
Location
Dalkeith
Industry
Banking
Company size
3.6K
Contact information
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e•••••••@rbs.co.uk
Phone
5 credits+44 ••• •••• ••••
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Background
About Ewan Watson
Currently working as a FOS Team Manager, managing a team of case handlers specialising in fraud and scam complaints. My role is to support case handlers investigate complaints brought to the Financial Ombudsman Service, presenting them with the evidence relevant to the case and our findings. I have a vast knowledge in fraud and scams, including the Continent Reimbursement Model as well as FCA guidelines.
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