Eyal Shtinman
Customer Success Manager at Mongodb
Based in Tel Aviv District, Israel
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Seniority
Staff
Department
Customer/Client Service
Location
Tel Aviv District
Industry
Software Development
Company size
7.7K
Contact information
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e•••••••@mongodb.com
Phone
5 credits+972 ••• •••• ••••
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Background
About Eyal Shtinman
Senior Solutions Architect * Senior Technical Account manager * Sales Engineer * Customer Success* Program manager ** Product Manager * IT professional * Agile coach * SCRUM Master * Release Manager * Program Manager * Product Owner * Customer Success Manager * Project Manager 15+ years' experience in participating and leading projects towards successful business goals. Deep Technical knowledge and hands-on background as an IT professional on multi-disciplined areas, including: OS (Win, Linux), Storage (NetApp, EMC), Security compliance (PCI, ISO27001), Infrastructure and applications (IIS, Exchange, SharePoint, DRP, CDN, AD, Cloud, CA, SoapUI, Datapower, Nolio), Databases (SQL, MySQL), Big Data (Elastic), Networking (Cisco, Checkpoint, F5), Task management (TFS, Jira), Scripting (PowerShell 3.0, C#, Java), MS Office (Project, Excel, Word, PowerPoint, OneNote) Vast knowledge and experience with Project management methodologies (PMBok, ITIL, Waterfall, Agile, SCRUM), E2E product delivery ownership, Process design and implementation, Daily operations, Technical consult and support. Expert project/program/product management skills, combined with strategic business view and customer orientation: Up/Down peer communication, risk assessment, POCs execution, vendor handling, project's kick-off, PRD and BRD documentation, project plan build, deployment plan structure, rollout plans, versions releases management, step-by-step storyboard, features, epics, user stories and tasks design and follow-up. Achiever, self and fast learner, analytical, decisive, challenges driven and results focused. Natural presenter, superb communicator, motivation skills, great team player, charismatic, innovative, creative "out-of-the-box" personality. “Full picture” long term thinker, able to break down the most complex to simple pieces and priorities.
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