Eza Ferdinand

Background

About Eza Ferdinand

Results-driven Presales / Network Engineer with 7+ years of experience spanning field operations, network monitoring, and technical account management. Proven track record in delivering scalable network solutions across SD-WAN, routing, switching, wireless, and security environments. Combines deep technical expertise with strong business acumen to translate customer requirements into effective solutions, support presales activities, and drive customer satisfaction. Experienced in handling enterprise clients, large-scale projects sites), and mission-critical network environments. Core Skills Presales Solution Consulting & Technical Advisory Network Design (SD-WAN, LAN, WLAN, Security) Technical Presentation, Demo & Proof of Concept (POC) Customer Requirement Analysis & GAP Assessment RFP / RFQ Support & Proposal Development Network Troubleshooting & Performance Optimization Routing & Switching | Wireless Networking Firewall & Security (Fortigate, Sophos, Sangfor) Multi-Vendor Environment (Aruba, Mikrotik, Ruijie, UniFi, Versa) SLA Management & Service Delivery Stakeholder Engagement & Customer Success Cross-functional Collaboration (Sales, NOC, Engineering) Tools & Technologies Network Configuration & Troubleshooting: Winbox (MikroTik), PuTTY / SecureCRT (SSH), Wireshark, Ping, Traceroute Network Monitoring & Performance: PRTG Network Monitor, Zabbix (basic), Network Performance Analysis Wireless & Network Survey: Ekahau (basic), Wireless Troubleshooting & Optimization Network Design & Documentation: Microsoft Visio, Draw.io (Diagrams.net), Network Topology Design (HLD/LLD) Reporting & Presentation: Microsoft Excel, Microsoft PowerPoint, Microsoft Word Collaboration & Ticketing: Freshdesk (basic), Jira (basic), Microsoft Teams Vendor Platforms & Management: Aruba Central, FortiManager, FortiAnalyzer, UniFi Controller