Fabien Thommes
Service Desk Agent L2 at Spuerkeess
Based in Mertert, Luxembourg
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Seniority
Staff
Department
Other
Location
Mertert
Industry
Banking
Company size
1K
Contact information
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f•••••••@spuerkeess.lu
Phone
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Background
About Fabien Thommes
As a Controller in the Multimedia Networks Operations department at SES Satellites, I bring over two years of experience in managing and optimizing network systems. My work focuses on improving operational efficiency, enhancing support services, and ensuring the highest level of customer satisfaction. Through precise communication and effective problem-solving, I contribute to the stability and performance of the network infrastructure.Prior to this role, I worked as a ServiceNow Developer, providing technical support and platform scripting for SES. This experience strengthened my ability to develop structured processes and implement innovative solutions that sustainably support operations. My motivation lies in achieving measurable improvements through thoughtful approaches and collaboration.
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