Fabio Lopez

Background

About Fabio Lopez

I've been working in IBM Corporation since the 2001. I have developed from technical IT instructor, through various cross-country Leadership positions till to my current client facing senior role as Delivery Partner Executive in an IBM Joint Venture for an important Banking Account. I've worked in 3 different countries ( Italy, Czech Republic and Poland ), always supported by my enthusiasm, professionalism, high attitude in relationship,team working and loyalty. The establishment of Teams, Services and Processes are my important backbone. Open mind and collaborative spirit are for me additional pluses. Experience : • More than 20 years of experience on IT International Environment • More than 15 years in Leadership positions • Huge experience in People management and success in coaching/ mentoring • Experience in running international projects • Strong Communication skills and interpersonal skills • Strong Customer Relationship Experience • Experience in successfully setup, transform and lead multinational and multicultural teams • Resource Management • Contract Management • Experience of ITIL practices and certified • Experience of AGILE practices and certified • Experience in service operations and process management • Experience in Compliance and Audit and Control testing • Ability to lead and shape client expectations • Ability to provide high level of customer service • Performing effectively in pressure situations • Strong understanding of multicultural diversity • Fluency in English and Italian Language Specialties: • People and Resource Management • Workforce Management • Service Management • Project Management • Contract and Cost Management