Fabio Yui

Background

About Fabio Yui

20+ years of experience in IT and Telecommunications Services (Solutions Architecture, Pre-Sales Management, Managed Services, Datacenter operations, Service Desk operations, and Internet Providers) • 20+ years of relationship with Multi-Country Clients & Global Accounts • 15+ years of experience in team management • Expertise in ITIL Best Practices, Project Management, PMI/PMBOK methodologies Skills: • Architecture of Enterprise IT solutions, across multiple technologies and technical towers (Data Center Management, Remote Infrastructure Management, security, storage and backup services, Cloud Services, SaaS, IaaS, Service Desk and support for end-users) • Adoption of Automation and Artificial Intelligence platforms for Managed Services and deployments • Design of Managed Services, Transition Plans and Transformation projects, Data Center migrations, Technology changes, and using industry's best practices and methodologies • Creation of IT Solutions and Proposals, compliant with ITIL framework and across all its processes • Development of Business Cases, RFP responses, commercial proposals, technical presentations and other Sales Collateral (internal presentations, templates, workshops, awareness and knowledge sharing events) • Leadership of multi-cultural teams across multiple Countries, different time zones • Strong interpersonal relationship and presentation skills, interacting with Client’s C-levels and technical leaders; internal teams in order to achieve timelines • Assessment of client’s technical and business requirements, presentations, and consulting services related to Data Center technologies, Managed Services, Service Desk and End-user Computing • Interactions with business partners, suppliers, and 3rd parties, to develop customized solutions • Interactions with New Products Development areas, feeding with inputs about market needs, required improvements, benchmarks, ROI/SWOT analysis, and competitors data