Fabiola Barduil

Background

About Fabiola Barduil

I'm a passionate and highly skilled Customer Service Representative with extensive experience in the hospitality industry. My career journey has been defined by a commitment to exceptional service, effective problem-solving, and a genuine desire to enhance customer satisfaction. Here’s a glimpse into what I bring to the table: Customer Success & Complaints Management: With a proven track record in handling customer inquiries and resolving issues promptly, I excel at ensuring a positive experience for every customer. My goal is always to turn a dissatisfied customer into a loyal advocate. Operational Excellence: My experience spans managing day-to-day operations, from monitoring inventory levels to coordinating with suppliers. I am adept at multitasking and managing time effectively to ensure smooth service flow. Communication & Interpersonal Skills: Communication is at the heart of excellent customer service. I pride myself on my ability to communicate clearly and empathetically, whether it’s handling customer complaints or collaborating with team members. Multilingual Abilities: Fluent in English, and Portuguese, I can connect with a diverse customer base, breaking down language barriers to provide exceptional service. Digital Marketing Knowledge: With a background in marketing and further training in digital marketing, I bring a unique perspective to customer service, understanding the importance of maintaining a positive brand image through every customer interaction. Continuous Learning: I am committed to personal and professional growth, evidenced by my completion of various training courses in customer service and digital marketing. Staying updated with industry trends helps me to implement best practices in my role. I am driven by the desire to make every customer feel valued and heard. Whether it’s through resolving complex issues or simply making someone’s day better with a positive interaction, I am dedicated to delivering the highest standard of service. Core Skills- Customer Success - Complaints Management - Data Entry - Customer Service Protocols - Excellent Communication Skills - Problem-Solving Abilities - Interpersonal Skills - Multitasking & Time Management E-mail: fahbarduil@gmail.com Phone: 089 974-0367 Eu Citizen