Fabrice de Cotte

Background

About Fabrice de Cotte

Passionate professional with over 30 years of solid international experience in the hospitality and customer service industries across its multi-facets ranging from tour companies, hotels, luxury resorts, cruise-ships, and casino hospitality operations. • Successful in concept planning, realization, implementation, pre-openings, openings, remodel and refurbishments of various facilities in hotels, casino-hotel environments and cruise-ships.• Dynamic management style enabling to build, motivate, empower and lead multi-cultural and high-performance teams. • Trained eye for detail across all touchpoints to ensure high-level and personalized service to build emotional connections with guests to drive brand loyalty and competitive advantage. • Constantly seeking opportunities to utilize shared local, regional and global corporate services to drive synergies and consolidations; in turn improving efficiencies, budgets, expenses, and managing the bottom line. • Smart use of KPIs to meet and exceed all targets. • Strong understanding and experience in international markets.