Fabricio Ribeiro

Background

About Fabricio Ribeiro

I offer a diverse and strong experience in the technology industry, during the last 16 years I had the opportunity to perform roles starting with field deployment of equipment and software, technical support, quality assurance and team leader. Over these different roles, I developed great skills in interacting with customers, engineers and senior management to drive success, improve business performance and satisfy customers. The main highlights of my experience and skills include- Strong experience in quality assurance, validating products against project specification and customer application, and improving customer experience- Experience with customer satisfaction management, requirement analysis, test planning and product support- Proficient in project management process methodologies and best practices - Experience on software delivery projects, including installation, training and support- Project-oriented, aligned with business objective- Recognized problem solving, hands-on professional, motivated through challenges. Specialties: Quality Assurance, System Deployment, Customer Support, Project Management, Smart Grid, AMI, AMR.