Faesa Mohammed
Customer Relationship Specialist at Silver Point The Print House
Based in Dubai, United Arab Emirates
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Seniority
Staff
Department
Customer/Client Service
Location
Dubai
Industry
Printing Services
Company size
114
Contact information
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f•••••••@silverpointprint.com
Phone
5 credits+971 ••• •••• ••••
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Background
About Faesa Mohammed
Being a Customer Relationship Specialist on behalf of Silver Point the Print House, my role serves as a liaison between my company and its customers and focuses on optimizing connections. My primary areas of expertise include collaborating seamlessly with the administrators, coordinators and creative team to seek clarity while listening intently to clients’ needs and thereby nurturing positive interactions with industry stakeholders and delivering quality output. Furthermore, I meticulously monitor and analyse customer feedback, consistently implementing improvements to drive customer retention and generate valuable referrals. As one of the recognized printing service providers in the UAE, Silver Point the Print House offers high-quality printing services for small and large-scale businesses. In my role as the Customer Relationship Specialist, I’m dedicated to understanding the needs of customers and in turn, our company addresses the specialized printing requirements of customers with the advanced technology of printing. The company prioritizes quality, customer satisfaction and flexibility while printing custom branding and stationery products including Brochures, Business Cards, Stickers, Flyers and more. Maintaining international standards in service, Silver Point the Print House has succeeded in delivering the desired output over the years.
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