Fahd Satar
Claims Leader at Aviva Canada
Based in Brighton, Canada
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Seniority
Manager
Department
Finance & Accounting
Location
Brighton
Industry
Insurance
Company size
5K
Contact information
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f•••••••@aviva.ca
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Background
About Fahd Satar
The experience I have built over the last 5 years being in a leadership role and almost 10 years in the insurance industry have allowed me to hone my understanding of what it takes be on the front line as well as in leadership. Patience, understanding, business acuity and customer value – these are the three qualities I have worked on the most which have allowed me to excel in my current role as a Claims Healthcare Manager (accident benefits). My strong Customer Satisfaction scores (Net Promoter Score - NPS), team engagement scores (Voice of Aviva Surveys) and multiple awards are all secondary to the most important skill required for leadership – Inspiring. I can comfortably work in a demanding environment and am capable of upholding business interests with risk/quality & control in mind. Customer Data/Trends are also another one of my strong suits and I feel a superior understanding of this is part and parcel with the success of a department.
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