Fahmi Umar

Background

About Fahmi Umar

As a Customer Support at PT INDODAX Nasional Indonesia, I apply my meticulous nature and goal-oriented approach to provide excellent service to clients and effectively communicate the benefits of various investment opportunities. I conduct daily Know Your Customer (KYC) checks, proactively contact customers, manage and respond to complaints, and assist in the creation of monthly update reports. I am dedicated to refining my skills and furthering my expertise in this field. I hold a Bachelor's Degree in Islamic History and Civilization from Syarif Hidayatullah State Islamic University Jakarta, where I developed a deep appreciation for cultural understanding and analytical thinking. During my university years, I was actively engaged in Model United Nations events, where I enhanced my negotiation skills and my ability to collaborate with diverse individuals. These competencies align seamlessly with my present role and my core interests in Customer Service, Mutual Funds, and Crypto Trading. I am passionate about expanding my knowledge and experience in these domains, leveraging my academic foundation and practical expertise to make a meaningful contribution to the industry.