Faisal Arab
Senior Client Advisor at Wtw
Based in Dubai, United Arab Emirates
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Seniority
Manager
Department
Sales & Business Development
Location
Dubai
Industry
Financial Services
Company size
57K
Contact information
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f•••••••@wtwco.com
Phone
5 credits+971 ••• •••• ••••
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Background
About Faisal Arab
An achievement-oriented professional with nearly 8 years of experience in successfully working with business operations including Client Relationship Management, Process Management, Quality Management, Training across BPO/KPO industry and General Insurance, Client Risk Broking domains, exhibited leadership across business functions with expertise in driving improvement methodologies, developing methods & upgrading processes to improve overall productivity, efficiency & quality & customer experience. Rich experience in managing SLAs & KPIs, business continuity plan, continuous process improvement and implementing best practices across processes operations within delivery frameworks; generated various reports and shared the same with clients/higher management.
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