Faisal Shaikh

Background

About Faisal Shaikh

Results-driven professional with expertise in IT automation, supply chain solutions, and business process improvements. Successfully led end-to-end implementation of software solutions (TMS, DMS, Control Tower) for 10+ clients, including Khimji Ramdas (Oman), LuLu Hypermarkets (India), and Starship Global VCT LLP. Skilled in solution designing and reducing order processing time by 20% while improving data accuracy by 95% through seamless API integrations between marketplaces and ERP systems. Proficient in managing the complete SDLC using Agile methodologies and JIRA, delivering projects on time and exceeding client expectations. Experienced in managing key business applications like WMS, OMS, TMS, DMS, and Shopify, while driving automation and integration initiatives. Adept at collaborating with cross-functional teams, including ERP partners, SaaS account managers, and offshore developers, to execute new technologies across B2B sales, e-commerce, and operations. Proven leader in product development and roadmapping for DMS and Control Tower, delivering market-driven features that enhanced operational efficiency and customer satisfaction. Recognized for mentoring teams, fostering collaboration, and achieving project milestones ahead of schedule. Strong pre-sales contributor, achieving a 55% conversion rate through impactful product demos. Open to opportunities that leverage my expertise in IT automation, supply chain solutions, and digital transformation to drive business success.