Faith Tse Leonard

Background

About Faith Tse Leonard

Highly skilled Data Management and Business Analyst with experience in technology and the financial sector with particular expertise in- Leading teams with a positive influence to successfully execute work packages and project deliverables - Documenting, analyzing, mapping, translating and validating incoming policy data from new and existing clients - Monitoring systems, data quality, data governance and audit for problems/issues raised, determine root cause and implement successful resolution - Gathering, analyzing and documenting functional/business requirements/use cases based on information gathering sessions with clients/stakeholders and technical team members - Designing user friendly screen layouts and process diagrams - Planning, co-ordinating and executing all levels of testing including system integration, regression, usability and user acceptance testing - Developing clear, concise training materials and delivering training for the business users Excellent organizational, analytical and problem solving skills Effective communication, interpersonal and presentation skills Passionate about people and bringing people and teams together Excellent working relationships with clients and vendors Excellent business knowledge primarily in insurance and reinsurance Highly adaptable to change