Fathy Mandour
Duty Manager at Egyptair
Based in New Cairo, Egypt
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Seniority
Manager
Department
Operations
Location
New Cairo
Industry
Airlines and Aviation
Company size
8.4K
Contact information
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f•••••••@egyptair.com
Phone
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Background
About Fathy Mandour
My passion about customer satisfaction and delivering products and services in the right manner aiming customer satisfaction and delight.I am graduated in 2004 from faculty of commerce major economics and started a long journey in aviation industry gaining the experience in handling airline customers for 15 years in addition to head office airline management.Started as a check in counter and airport airline agent responsible for accepting customers and their baggage on daily flights.Worked as a team member and a dedicated staff on BMI flights departing from Cairo to london.I found that learning marketing would add a great value to my skills and decided to join AUC in 2018 earning a professional diploma in marketing graduation year 2019Then joining airline stations technicaĺ bureau that issues publications related to work updates and reporting to stations director.
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