Fatima Idriss
Senior Onboarding Specialist at Thunes
Based in South Croydon, United Kingdom
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Seniority
Manager
Department
Customer/Client Service
Location
South Croydon
Industry
Financial Services
Company size
565
Contact information
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f•••••••@thunes.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Fatima Idriss
I’m an experienced Onboarding Specialist and Sales Operations Professional with over 10 years in financial services and corporate environments. My expertise bridges client onboarding, sales operations, AML/KYC compliance, and account management, enabling me to support both business growth and regulatory assurance.I’ve successfully partnered with relationship managers and front office teams to onboard new prospects, manage renewals, and resolve client queries, while also conducting CDD/KYC and AML due diligence for complex clients. Skilled in CRM systems (Salesforce, CREST, EMX), process improvement, and cross-functional collaboration, I deliver seamless onboarding experiences while optimising workflows.I thrive in roles where I can combine compliance expertise with operational and sales support skills, ensuring efficiency, strong client relationships, and risk management.
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