Fazil Haneef

Background

About Fazil Haneef

With over a decade of experience in e-commerce operations, I manage day-to-day activities for clients across leading online marketplaces including Amazon (Vendor Central, Seller Central, Vendor Express), Walmart, eBay, Reverb, Bonanza, Groupon, SassySteals, Tradesy, and Tanga. My role involves monitoring account health, catalog management, submitting NIS forms, resolving listing restrictions, and verifying Amazon POs. I also handle Amazon claims, customer communications, and feedback resolution. I've helped numerous clients recover suspended seller accounts across multiple platforms. I maintain and optimize product catalogs through regular content and image updates to enhance customer experience and discoverability. I’ve worked on Amazon promotions, discount strategies, coupon creation, and marketing budget management. Additionally, I oversee AMS (Amazon Marketing Services), driving growth through well-structured PPC campaigns. Beyond marketplace management, I support clients in onboarding manufacturers and improving sourcing strategies to scale their sales. My background also includes customer support (voice and non-voice), handling inquiries related to orders, product details, and RMAs. I’ve led teams of 30+ associates, senior associates, and team leads—overseeing hiring, training, and talent development. My expertise spans e-commerce workflows, purchase order processing, vendor-buyer coordination, and catalog maintenance. In recent years, I’ve specialized in building automation tools using Python, Java, and Google Apps Script. These solutions have streamlined operations, reduced manual workload, and improved reporting and inventory tracking across multiple systems. If you’re looking for someone who understands the nuances of online retail and can turn messy workflows into smooth, scalable operations—let’s connect.