Felice Briscese

Background

About Felice Briscese

Currently Professional Services Manager at xcally.com. Design and implement solutions for all companies that consider multi-channel communication with their customers as crucial. It designs collaborative work environments for customers, which become tools for the enjoyment of services both through the digital world and the physical world. The projects are designed and realized with maximum integrability with existing business information systems and open source based platforms. Particular attention is paid to the "business information" that today is the true source of business : information is about the customer, the service provider and the services themselves He often designs the various Digital Marketing tools of the company with particular focus on automation and self-service, but always paying attention to people! Interested in the "game" and "serious game" mode for training people (learning while playing.). Curiosity is the basis of any experience, but pleasure, satisfaction and fun must be the essence.