Felicia Ward

Background

About Felicia Ward

I am a Healthcare Professional with nearly a decade of experience in customer service, scheduling, marketing, employee relations, recruiting, training and development, leadership, and process improvement. Throughout my career, I have established a reputation for fostering positive workplace cultures, building strong teams, and aligning people strategies with business objectives.I hold a Master's degree in Healthcare Administration and have recently completed my Master's degree in Human Resources Management, further deepening my expertise in leadership and strategy.I am passionate about helping employees and customers succeed, strengthening retention, and building workplaces where people feel valued, supported, and empowered to perform at their best. I’m always open to connecting with professionals and organizations that share a commitment to employee growth, engagement, and company development/growth.