Felipe da Silva

Background

About Felipe da Silva

My name is Felipe, a Brazilian who moved to the United States in 2017. I am a determined, self-driven individual who loves solving complex problems, analyzing systems and data, and addressing issues. I currently work in the technology sector, focusing on gift cards, prepaid cards, terminals, GPR cards, and health plans. As a Senior IT Business Analyst, I am dedicated to strategic planning and problem-solving within the company. Known for being a hard worker, motivated, and a strong team player, I excel at analyzing business processes to identify risks and opportunities for improvement. My responsibilities include developing technical solutions to improve or automate processes, advising senior stakeholders on system upgrades and business change priorities, and creating detailed reports to support better decision-making. Additionally, I manage projects by developing work plans and issue logs. My experience drives efficiency and profitability across multiple business functions.