Felipe Jimenez

Background

About Felipe Jimenez

Results-driven professional with a proven track record of success in both product management and account management within the technology sector. I have a strong passion for leveraging technology to enhance customer experiences and drive business growth. For over 5 years, I thrived as a Product Manager, specializing in eCommerce and innovative payment solutions. I excelled at understanding customer needs, translating them into impactful product features, and collaborating effectively with cross-functional teams to deliver high-quality products that achieved key business objectives. My expertise includes managing complex digital projects from ideation to launch, utilizing agile methodologies to define product roadmaps, and prioritizing project backlogs. Currently, as an Account Manager at Minders for North Latam, I partner with financial services and eCommerce companies to optimize their customer experience. I help clients make data-driven decisions and strengthen customer communication through effective martech implementation and the use of leading platforms like Braze and Amplitude. I am passionate about building strong relationships with my clients and collaborating closely with them to achieve their Business Goals and Growth Strategies. This role has provided me with a more holistic view of our company's strategic objectives, which I can effectively connect with the learnings from my MBA at EGADE Business School.