Felipe Wallauer
IT Support Auxiliary at Ilsc Education Group
Based in Toronto, Canada
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Seniority
Staff
Department
Information Technology
Location
Toronto
Industry
Education Administration Programs
Company size
826
Contact information
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f•••••••@ilsc.com
Phone
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Background
About Felipe Wallauer
Detail-oriented Customer Support Specialist with a proven track record of efficiently troubleshooting user-reported issues and managing hardware. Highly committed with strong determination and organizational skills, adept at multitasking and adapting to evolving situations. Fresh knowledge with serving, porting and bartending, always bringing the best experience and customer satisfaction. Fluent in Portuguese, English and Spanish, facilitating culturally appropriate communication. Demonstrated leadership abilities with experience in overseeing ticket resolution processes and providing exceptional service to clients across diverse backgrounds. Currently pursuing a Diploma in International Business Management, complementing a bachelor’s degree in international relations and a Certificate in Information Technology.
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