Femi Olokude
Business Analyst Ii at Telus
Based in Brampton, Canada
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Seniority
Staff
Department
General Business & Management
Location
Brampton
Industry
Telecommunications
Company size
37K
Contact information
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f•••••••@telus.com
Phone
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Background
About Femi Olokude
IT professional experienced in Incident and Change Management. Strong abilities in Service Desk and continuous Service Improvement. Enthusiastic and hardworking, with commitment to excellence. Client focused with strong relationship building and ability to quickly adapt to and promote change and best practices. Knowledgeable in Business Analysis and Project Management. Always ensure project deliverables are closed as per schedule. Responsible for achieving uptime commitment as defined as SLA. Manage effectively multiple tasks simultaneously. Skilled in: Request for Change Project Management Knowledge Management Team Building Client Relationship Management Process/Procedure Development Service Level Management Incident Resolution Asset Management ITIL Methodology
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