Fenja Joerges

Background

About Fenja Joerges

I am a Senior Account Manager at Hootsuite. What I care about in my role is #customercentricity #customerexcellence #retention #enablement #implementation #listening #data #customerrelations and #customersatisfaction I am a Manager in Customer Success and Customer Relations, L&D, and Brand Representation, with a high capability to adapt within different industries. I have strong communication skills, am a very analytical thinker, am detail-oriented, and with a self-organized mind setting. I care for an integer environment and transform challenges into opportunities with a "can-do" attitude. I have studied Leisure Management (B.B.A.) emphasizing the economic side of international entrepreneurship. I gained work experience in the Manufacturing Industry, the Automotive industry, International Imports of consumer goods, Human Resources, and the Health Care industry - contributing my knowledge in the areas of Customer Success, Project Management, Account Management, Training Management, Business Administration and Cultural Transformation.