Ferdinand Struss
Team Leader at Lesaka Technologies Inc
Based in City of Johannesburg, South Africa
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Seniority
Manager
Department
General Business & Management
Location
City of Johannesburg
Industry
Financial Services
Company size
1.3K
Contact information
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f•••••••@lesaka.tech
Phone
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Background
About Ferdinand Struss
I am Contact Centre professional with 9 years experience as a Team Leader in the financial services and sales industry. I have strong experience in operations, team leadership and performance reporting.My skills include coaching and developing agents, data and statistical analysis, performance tracking, problem-solving and driving operational improvements. My key achievements include successfully helping to start and build a new sales department, improving agent performance, supporting high productivity levels and providing accurate insights to help management improve results.
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